In the Prospect/Lead details, you need to set the X-dates and the lines of business. To do so, follow these steps:



1. From your main navigation menu, click on "Prospects/Leads" and then click on the "Prospects/Leads" sub-category underneath it





2. Under the "List of Prospects," locate your prospect/lead and then click on the gray "Details" button next to their name





3. On the prospect's "Details" page, click on the green pencil button located just under your agency menu





4. Scroll down to the "Custom X-Dates and Lines of Business" field (it should appear to be minimized) and expand it downward. Then, fill out the field.




5. Don't forget to click on the blue "Update" button to save your changes






Then, in the Agency's "Profile," you will need to set the Notification Settings for X-Dates. To do so, follow these steps:



1. From your agency menu, click on "Profile"





2. Click on the green "Configure" button located just under your agency menu




3. Scroll down to the "Notification Settings" field (it should appear to be minimized) and expand it downward



4. In the text box next to "X-Dates", input a number of days (until) that you should start receiving notifications about X-Dates



5. Don't forget to click on the blue "Update" button to save your changes






Now, the system will send you an email when X-Dates are in range. Also, you have access to reports of X-dates, as well as a convenient counter of X-Dates in range located at the very bottom of your main navigation menu.