Step 1: use this option first:

It will merge and create a statement.
**If there are non-matched records, then you will have to go in and sort it out.

Step 2: Use this option to "skip to the front of the line" ( for faster viewing):


After all records are fixed (hopefully just a few) then 

Step 3: merge and create a statement again as usual.

Next: Step 4 - Combine the statements to end up with a single DB statement that matches the downloaded statement using the "Reassign" option in the Agency Statements actions.

This is actually a good example. You should reassign the top statement to the one below it.

I hope this helps!