Managing your account's payment method is crucial for a seamless experience with the NowCerts platform. This Knowledge Base (KB) article provides a step-by-step guide on how to update your payment method, ensuring uninterrupted access and smooth transactions.

Step-by-Step Guide:

  1. Navigate to the Billing Section:
    • Log in to your NowCerts account.
    • Locate the navigation menu in the top right corner of the dashboard under your agent name or agency name.
    • Click on "Subscription & Payments" in the dropdown menu to access your subscription details page.
  2. Access Payment Settings:
    • Within the billing details page, find the "Change Credit Card Details" link.
    • Click on the link to open your credit card details.
  3. Enter New Payment Information:
    • A form will appear, allowing you to input new payment details.
    • Enter the required information, including credit card number, expiration date, CVV, cardholder name, Country or region, zip code, and phone number.
  4. Review and Confirm:
    • Double-check the entered information to ensure accuracy.
    • Once confident, click the "Save Card" button.
  5. Confirmation Message:
    • After successfully updating your payment method, expect a confirmation message to acknowledge the completion of the process.

Following these steps will help you keep your payment method up to date, ensuring a hassle-free experience while using the NowCerts platform. If you encounter any issues or have further questions, please contact our Billing Support Team for assistance via (801) 999-0550 option 2 for Billing or submit a Support Ticket at